Last Updated: February 2026
At Tune X Music Distribution, we strive to provide the best distribution services for independent artists. However, due to the nature of digital distribution and our automated content delivery systems, we maintain a strict No Refund Policy.
Since our services (Music Distribution, Plan Upgrades, Label Services) involve immediate digital execution, server space allocation, and manual review processes, we do not offer refunds once a payment has been successfully processed.
This applies to:
Since our premium plans are based on a One-Time Payment model, there are no recurring subscription charges to cancel. If you decide to stop using Tune X Distribution, you may leave your account dormant or request account deletion via support.
As per our Digital Music Distribution Agreement, all successfully distributed content is subject to a mandatory 1-year lock period. You cannot request a takedown during this timeframe.
After the 1-year period expires, if you choose to take down (remove) your music from the DSPs, no initial upgrade fees or service charges will be refunded. The fees paid cover the initial processing and delivery work, which cannot be reversed.
If your account is terminated, disabled, or banned due to a violation of our Terms of Service or Distribution Agreement, you forfeit all rights to any refund and all pending royalties will be permanently blocked.
Violations include, but are not limited to:
The only exception to this strict No Refund policy is if a proven technical error occurred on our payment gateway's end, such as:
In such cases, please contact us within 7 days of the transaction at support@tunex.in with your payment receipt, and we will issue a full refund for the duplicate amount.